777hrt Privacy Policy — Your information is safe with us

777hrt ("we", "us", or "platform") operates a safe and reliable online entertainment service for users in Bangladesh. This privacy policy will inform you how we collect your personal information, the purposes for which we use it, how long we retain it, and how we keep it secure. You are requested to read this policy carefully before using any 777hrt service.

This privacy policy applies to the 777hrt website, mobile interface, and all related services. By registering or logging in to this platform, you are considered to have given your consent to this policy.

1 What types of information we collect

1.1 Information provided directly by you

When you create an account or log in to 777hrt, we may collect the following information:

• Full name and date of birth (for age verification — users aged 21 and above only)
• Email address and mobile number
• Payment-related information (bKash, Nagad, or Rocket account number)
• Login credentials (username and encrypted password)
• KYC documents required for identity verification (copy of national ID card or passport)

1.2 Automatically collected information

While you browse the 777hrt platform, our system automatically records certain technical information:

• IP address and device type
• Browser type, version, and operating system
• Pages visited, click history, and session duration
• Information collected through cookies and similar tracking technologies
• Logs of deposit, withdrawal, and gaming activity

2 Purposes of data use

777hrt uses your information for specific purposes only and does not use it beyond those purposes. The main purposes are:

• Account management: To create, verify, and keep your profile secure.
• Financial transactions: To process deposits and withdrawals via bKash, Nagad, and Rocket.
• Age verification: To ensure access is limited to those aged 21 or above only.
• Fraud prevention: To prevent unauthorized access, manipulation, and money laundering.
• Customer support: To resolve your issues quickly via live chat.
• Bonuses and promotions: To verify your eligibility and send the right offers.
• Technical improvement: To improve the performance and usability of the platform.
• Legal compliance: To comply with applicable laws and regulations.

3 Data sharing and third parties

777hrt never sells your personal information or transfers it to third parties without permission. However, limited information may be shared in the following circumstances:

3.1 Payment processors

Payment providers such as bKash, Nagad, and Rocket may receive the information necessary to complete transactions. These providers operate under their own privacy policies.

3.2 Technology partners

Game software providers (such as Pragmatic Play, Spribe, JILI) may receive ancillary information for the functioning of the platform, but they do not receive your sensitive personal information.

3.3 Legal authorities

We may be required to provide information in response to a legal order, court directive, or valid request from a regulatory body. In such cases, we will supply only the information that has been requested.

4 Cookie policy

777hrt uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.

• Essential cookies: Required to maintain login sessions and for the basic functionality of the platform.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Collect statistics to understand how the platform is used.

It is possible to disable cookies by changing your browser settings, however this may limit some features of the platform.

5 Data security measures

777hrt applies industry-standard technical and organizational measures to protect your information:

• SSL encryption: All data transfers are encrypted using SSL/TLS technology.
• Password hashing: Your password is never stored directly — only an encrypted hash is kept.
• Access control: Only authorized personnel can access specific information.
• Regular security audits: Regular audits are conducted to identify system vulnerabilities.
• Firewall and DDoS protection: Servers are protected from external attacks.

However, no transmission of information over the internet is entirely risk-free. We are committed to ensuring the highest level of protection, but no technical measure can guarantee complete security.

6 Data retention period

We retain your information only for as long as necessary:

• Information for active accounts is retained for as long as the account remains open.
• Even after an account is closed, some information may be retained for a defined period due to legal obligations.
• Financial transaction records are retained for an extended period for audit and fraud prevention purposes.
• Information that is no longer needed is securely deleted or anonymized.

7 Your rights

As a 777hrt user, you have the following rights regarding your own information:

• Right of access: You may request to know what information we hold about you.
• Right of rectification: You may request that incorrect or incomplete information be updated.
• Right to erasure: In certain circumstances you may request that your information be deleted, however this may not be possible if legal obligations apply.
• Right to restrict processing: You may request that we stop using your information for a specific purpose.
• Right to object: You have the option to opt out of marketing communications.

To exercise these rights, contact us using the contact details below. We will respond to your request within a reasonable time.

8 Your responsibility for account security

You also play an important role in ensuring the security of your account on the 777hrt platform:

• Use a strong and unique password and do not share it with anyone.
• Do not disclose your login credentials to any third party.
• Always log out of your account after use, especially on shared devices.
• If you suspect unauthorized access, notify us immediately.
• Stay alert to phishing or fraudulent messages — 777hrt never asks for your password via email or message.

9 Protection of minors

777hrt strictly provides services to those aged 21 and above only. We do not knowingly collect information from any minor. If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the relevant account.

If you are aware that a minor is using our platform, please contact us.

10 Changes to this policy

777hrt reserves the right to update this privacy policy from time to time. If any significant change is made, we will notify you via your registered email or through a notification on the platform. Continued use of the platform after any change will be considered as agreement to the updated policy.

The latest version of the policy will always be available on this page. The "Last Updated" date shown at the top of the page indicates the date of the most recent change.

11 The connection between responsible gaming and data protection

777hrt believes that responsible gaming and data protection complement each other. By analyzing information about your gaming behavior, we identify potentially problematic gaming patterns and provide support. This information is never used against you — it is used solely to ensure your wellbeing.

To learn more about responsible gaming, visit our Responsible Gaming page.